Privacy Policy

At Sapelle, we take very seriously the issue of safeguarding the privacy of your information. We have created this Privacy Policy to inform you about the information we collect and maintain, and the way in which we use this information to better operate our business and serve your needs.

We collect personal information from you when you shop online with us and we use this information to help with processing your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is your name, Email address, Delivery address, Telephone number(s) and credit card details. We use the latest secure server technology to ensure this information is protected to the highest standards.

How is Personal Information Collected?

While in the process of browsing our website, you also provide us with information that does not reveal your personal identity—what type of product you're seeking information about, for example. We use this aggregated, anonymous data mainly for website improvements, but we do not connect it to your personal information, such as your name or address. 

While you browse our website, you may wish to send us an information request about one of our products, or you may wish to participate in one of our online surveys or promotions. To respond to this request or to participate in our promotions, we may ask you for personal information, such as your name, address, email or telephone number. If you choose to provide us with this information, we will use it for the purpose solicited as well as to enhance our ability to provide services to you. Please note that your personal information is only used for internal purposes; we do not sell or rent our lists to anyone.

Your use of our website constitutes your acknowledgment to the terms and conditions of this Privacy Policy generally, and your provision of personal information shall constitute your acknowledgment of and agreement to the terms and conditions contained in this Privacy Policy.

Storage of Information

We regularly obtain and store information in both digital and physical form. In order to better facilitate the security for Personal Information, we endeavour to store your personal information in a secure location. Furthermore, we take steps to limit and control access to this information. 

Email Communication

Please note that email communication can not be guaranteed as secure. Please be aware of this when requesting information or sending forms to us by email (for example, from the Contact Us section of our website). We recommend that you do not include any confidential information (e.g., credit card information) when using email. For your protection, our email responses to you will not include any confidential information.