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Shipping Policy

We aim to prepare and despatch your order within 1-3 days of receipt, including weekends and Public Holidays.

Handling time: 1 - 3 days

How long does shipping take?

Shipping time varies by location. These are our estimates:

Europe, UK & Canada: 10-15 business days

US: 7-10 business days

Rest of the World: 15-20 business days

*This doesn’t include our 1-3 day processing time.

Shipping Rates:

• Europe, UK & Canada - $6.00
• US - FREE shipping for all orders
• Rest of the World - $10.00
• Parcels over 5kg - To be Advised

*Express Delivery: By prior arrangement via [email protected] or +1 256 344 4543 so that we can confirm the fulfillment of your timescale.

NOTE: We don't provide shipping to multiple addresses for one purchase. In case you would like items delivered to multiple addresses, then please put those requests individually.

Payment

Introducing our convenient and secure payment options for a seamless shopping experience. Choose from a range of trusted payment gateways including PayPal, Google Pay, Apple Pay, and debit card. With PayPal, you can easily make secure transactions using your PayPal account or credit card. Google Pay allows you to pay with a few simple taps on your mobile device, while Apple Pay offers a quick and secure way to complete your purchase with just a touch or a glance. Not a fan of digital wallets? No problem! We also accept debit cards for hassle-free payments. Shop with confidence and enjoy the ease and flexibility of our multiple payment options.

Returns information

If you are not satisfied with your order, you may return it within 30 days of the order date for a refund or an exchange (subject to availability).

Please give us a call at +1 256 344 4543 or send us an email at [email protected] BEFORE sending the goods.

We do not accept returns in these cases:

• Package missing due to the wrong shipping address provided.
• The customer changes the order/ shipping address after the product has been printed and shipped out.
• The customer returns the product without noticing us.

REFUND INFOMATION

We accept refunds in these cases:

• The product is flawed.
• The print quality is poor.
• The product you received is different from the product originally represented on our site.
• You received an item that was damaged in shipping.

For all other requests, please contact us at [email protected]. Our customer support staff can examine your claim. If your claim is approved, we'll provide you with a return address. We will responsible for return and exchange shipping prices within 3-5 business days after your return is received.

NOTE: We have a no refund or exchange policy for products that have been worn, washed since being delivered.

Refunds are Late or Missing

• Check your bank accounts in case you haven't received a refund.
• Then get in touch with your credit card company. It might take a while before your refund is formally posted.
• Next, contact your lender. There's frequently some processing period before a refund is submitted.
• If you have completed all this and still haven't got your refund yet, please contact us at [email protected]

Sale products

Just regular-priced items can be reimbursed. Regrettably, sale items can't be refunded.

Gifts

If the product is marked as a gift when purchased and sent right to you, you will be given a gift credit to the value of your yield. When the returned item is received, a gift certificate will be sent to you.

In case the product was not indicated as a gift when purchased, or even the gift giver had the purchase sent for themselves to provide to you afterward, we'll send a refund to the gift giver, and he'll figure out your yield.

Shipping

If your claim is approved, we'll provide you with a return address. We'll be liable for paying for the shipping cost for returning products. In most cases, if your claim is approved, you can still take the faulty product(s), we will send you a new one.