Q: Where do you ship to?
A: We offer worldwide shipping to many countries. Shipping costs and delivery times vary by location. Please refer to our Shipping Policy for detailed information.

Q: How long will it take to receive my order?
A: As a Print-on-Demand business, items are custom-made after you order. Typically, production takes 3-5 business days, followed by shipping. You will receive a tracking number as soon as your order is on its way.

Q: Where do your products come from?
A: Quality is our priority. We work with ethical and reliable suppliers in the United States to ensure every item meets high standards of craftsmanship and fair labor practices.

Q: How do I know what size will fit me?
A: All our products follow standard US Sizing. We recommend checking the size chart available on each product page before placing your order to ensure a perfect fit.

Q: What if I’m not happy with my purchase?
A: We want you to love your order. If there is an issue, please contact us at sapelleonline@gmail.com within 30 days of delivery. Items must be returned unworn, unwashed, and in their original packaging.

Q: Can I cancel my order?
A: Since orders are sent to production quickly, cancellations are only accepted within 12-24 hours of purchase. Please contact us immediately if you need to make changes.