Shipping policy

Delivery Method & Timescales:

We use reputable courier companies and Royal Mail to delivery your order.

We aim to prepare and despatch your order within 1-3 days of receipt, including weekends and Public Holidays.

FOR GUIDANCE PURPOSES, the average delivery timescale from the time you place your order is 5-10 working days if you are in the US.

Orther areas shipping time:

  • UK & Canada: 10-15 business day
  • Europe: 10-15 business day
  • Rest of the World: 15-20 business day

Sapelle standard delivery charges are:

For other, orders the following rates apply:

  • UK & Canada – $5.00
  • Europe – $8.00
  • US – Free shipping with all order
  • Rest of the World – $10.00
  • Parcels over 5kg – to be advised

Shipping FAQs:

*Express Delivery: by prior arrangement via [email protected] or +1 256 344 4543 so that we can confirm fulfillment of your timescale.

How much does shipping price?

Shipping costs vary based upon the delivery destination. You can find a calculation of your specific shipping charges by adding items to your cart, proceeding to checkout entering your mailing address or contact our customer service [email protected] for detailed shipping information. The delivery price will automatically update and display your overall expenses.

How long can it take for customer to get their products?

Typically, our product is produced and shipped from our center 1-3 business days after purchase. Standard shipping/transit times employ (5-10 days within US; 10-15 days for UK, Canada and Europe; 15-20 days for other areas).

Can the order be sent to multiple addresses?

We don’t provide shipping to multiple addresses for one purchase. In case you would like items delivered to multiple addresses, then please put those requests individually.